Which payment methods do you accept?

We accept major Esewa, Khalti, IME Pay and Paypal

How do I apply a Promo Coupons?

Promo coupons can be applied to your order during checkout, in the Order Summary section.  Promo coupons have expiration dates.

Where can I find the Obsession Cosmetics Stores?

We have four stores located in Kathmandu, Bhaktapur, Patan and Pokhara.

How do I make a return?

Purchases made on our website can be returned for any reason up to 30 days after delivery. Bring the item and a valid receipt or packing slip into any Obsession Cosmetics store, or contact obsessioncosmetics@gmail.com  to start the return process.

My item arrived damaged, what should I do?

Please contact us at obsessioncosmetics@gmail.com and provide a photo of the damaged or defective product along with a copy of the packing slip or order number. If the product is deemed defective we will replace the product at no additional charge.

When will my order ship?

It will take 24-48 hours to ship your product.