Get Express Delivery All Over Nepal

Frequently Asked Questions

  • Which payment methods do you accept?

    We accept major Esewa, Khalti, IME Pay and Paypal

  • How do I apply a Promo Coupons?

    Promo coupons can be applied to your order during checkout, in the Order Summary section. Promo coupons have expiration dates.

  • Where can I find the Obsession Cosmetics Stores?

    We have four stores located in Kathmandu, Bhaktapur, Patan and Pokhara.

  • How do I make a return?

    Purchases made on our website can be returned for any reason up to 30 days after delivery. Bring the item and a valid receipt or packing slip into any Obsession Cosmetics store, or contact to start the return process.

  • My item arrived damaged, what should I do?

    Please contact us at and provide a photo of the damaged or defective product along with a copy of the packing slip or order number. If the product is deemed defective we will replace the product at no additional charge.

  • When will my order ship?

    It will take 24-48 hours to ship your product.

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Free Shipping

All orders over Rs1500

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Cash on Delivery

Pay after you get it

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100% Privacy

Your Privacy is Concerned

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Free Replacement

All orders are freely replaced